Shipping Policy

Where we ship

We currently ship to addresses within the United States.

Shipping cost

Standard shipping is free on all orders within the United States.

Processing and delivery times

Orders are processed within 2–5 business days (Monday to Friday, excluding public holidays). Once shipped, orders usually arrive within 6–10 business days, depending on your location. Delivery times are estimates and are not guaranteed.

Tracking

You'll receive a shipping confirmation email with a tracking link as soon as your order ships.

Address changes

Please make sure your shipping address is complete and correct. If you spot a mistake, email support@goodneutrals.com as soon as possible and we'll do our best to update it before your order ships.

Lost, delayed or damaged packages

If your order hasn't arrived within the estimated time, or arrives damaged, email support@goodneutrals.com with your order number and we'll help resolve it.